FAQ
MINIMUMS
Our minimum is 10 pc per style for Custom Printing and Contract Printing.
PAYMENT
We require all orders to be paid in FULL. If payment has not been made the order will NOT be processed. We accept major credit cards visa, mastercard, discover and american express. We also accept paypal transfers, keep in mind that with paypal payments the order date will start once the payment clears. We do NOT accept checks.
WORK ORDER FORM
All order MUST be submitted with a TBCT work order form. Orders will NOT be taken without the work order form.
ARTWORK
All artwork MUST be submitted in an illustrator or photoshop format at least 300 dpi. If created in photoshop please send artwork with layers. If done in illustrator make sure text is converted to outlines. We will NOT proceed with the order if artwork is of poor quality. If artwork is not sized we size it to fit the smallest t-shirt. View Artwork Requirenments for more information.
ART APPROVAL
Art approvals will be sent via e-mail within a reasonable time after order has been placed. The digital mock-up must be approved or acknowledged with a response within 24 hours. There will be an art fee if finished vector art is not submitted as low as $20 to $75 If you do not approve the mock up within 24 hours your order may be delayed. After approvals are signed or consented via e-mail there will be no changes. *Note: TBCT is not responsible for hindrance on production due to delayed approval of the digital mock- up. Please be sure to check your mock-up for artwork accuracy such as: color, placement, spelling and product information.